Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Note on the Responsible Party” in this privacy policy.

How do we collect your data?
Your data is collected in part by you providing it to us. This may be, for example, data that you enter into a contact form.

Other data is collected automatically or after your consent when you visit the website through our IT systems. This primarily includes technical data (e.g., internet browser, operating system, or time of page visit). The collection of this data happens automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time for the future. Additionally, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this or any other questions on the subject of data protection.

Analysis Tools and Tools from Third Parties

When visiting this website, your browsing behavior may be statistically evaluated. This is done primarily using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the hosting provider(s). This may include, in particular, IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website access data, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online services by a professional provider (Art. 6 para. 1 lit. f GDPR). Where consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG (German Telecommunications-Telemedia Data Protection Act), insofar as the consent includes the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Our hosting provider will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

We use the following hosting provider:
to be announced

Data Processing Agreement

We have entered into a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that this provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Here is the English translation of Section 3: General Information and Mandatory Disclosures from your privacy policy:

3. General Information and Mandatory Disclosures

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is any data that can be used to personally identify you. This privacy statement explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of the data from access by third parties is not possible.

Note on the Responsible Party

The responsible party for data processing on this website is:

Markus Pade
Am neuen Berg 3a
63755 Alzenau
Germany

Phone: +49 (0)6023 501 69 44
Email: service@chronworx.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be deleted once those reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed according to Art. 9(1) GDPR. In the case of express consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25(1) TDDDG (German Telecommunications-Telemedia Data Protection Act). Consent may be revoked at any time.

If your data is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest under Art. 6(1)(f) GDPR. The relevant legal bases for data processing in each individual case are explained in the following paragraphs of this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. This may also involve the transmission of personal data to such external parties. We only disclose personal data to external parties if it is necessary for the fulfillment of a contract, if we are legally obliged to do so (e.g., disclosure to tax authorities), if we have a legitimate interest in the transfer pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the data transfer.

When using data processors, we only transfer our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

Here is the English translation of the provided text:

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can revoke your previously granted consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS, AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH ADVERTISING PURPOSES; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place to the extent that it is technically feasible.

Right to Information, Rectification, and Deletion

Within the framework of the applicable legal provisions, you have the right at any time to obtain free information about your stored personal data, its origin, and recipients and the purpose of the data processing and, if applicable, a right to rectification or deletion of this data. For this purpose and for further questions on the topic of personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have objected pursuant to Art. 21 Para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL and TLS Encryption
For security reasons and to protect the transmission of confidential content—such as orders or inquiries that you send to us as the website operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browser’s address bar from “http://” to “https://” and by the lock symbol in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on This Website
If, after concluding a contract that requires payment, you are obligated to transmit your payment information (e.g., account number for direct debit), this data is needed to process the payment.

Payment transactions using common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the address bar switching from “http://” to “https://” and the lock symbol in your browser bar.

When communication is encrypted, your payment data transmitted to us cannot be read by third parties.

Objection to Advertising Emails
The use of contact details published within the framework of the legal notice obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of the website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

4. Data Collection on This Website

Cookies
Our websites use so-called “cookies.” Cookies are small data packets that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

Cookies can be set by us (first-party cookies) or by third-party companies (third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary since certain website functions would not work without them (e.g., the shopping cart function or video display). Other cookies are used to analyze user behavior or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process, to provide specific functions you request (e.g., the shopping cart function), or to optimize the website (e.g., cookies to measure web audiences) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent has been requested for the storage of cookies and similar recognition technologies, processing is based exclusively on this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can configure your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and enable automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

You can find out which cookies and services are used on this website in this privacy policy.

Here is the English translation of your provided text:

Consent with Complianz

Our website uses the consent management technology from Complianz to obtain your consent for storing certain cookies on your device or for the use of specific technologies, and to document this in a data protection-compliant manner. The provider of this technology is Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands (hereinafter referred to as “Complianz”).

Complianz is hosted on our own servers, so no connection is made to the servers of Complianz itself. Complianz stores a cookie in your browser to assign the given consents or their revocation to you. The collected data is stored until you request deletion, delete the Complianz cookie yourself, or the purpose of data storage no longer applies. Mandatory legal retention periods remain unaffected.

The use of Complianz is to obtain the legally required consents for the use of cookies. The legal basis is Art. 6 (1)(c) GDPR.

Contact Form

If you send us inquiries via the contact form, the information you provide—including the contact details you enter—will be stored for the purpose of processing the inquiry and for follow-up questions. This data will not be passed on without your consent.

The processing of this data is based on Art. 6 (1)(b) GDPR, if your inquiry is related to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 (1)(f) GDPR) or on your consent (Art. 6 (1)(a) GDPR) if requested; consent may be revoked at any time.

The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal requirements—especially retention periods—remain unaffected.

Inquiries via Email, Telephone, or Fax

If you contact us by email, phone, or fax, your inquiry—including all resulting personal data (e.g., name, inquiry)—will be stored and processed for the purpose of handling your request. This data will not be shared without your consent.

The processing of this data is based on Art. 6 (1)(b) GDPR, if your inquiry is related to the fulfillment of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling inquiries addressed to us (Art. 6 (1)(f) GDPR) or on your consent (Art. 6 (1)(a) GDPR) if obtained; consent may be revoked at any time.

The data you send us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions—especially statutory retention periods—remain unaffected.

5. Plugins and Tools

Google Fonts (Local Hosting)
This site uses so-called Google Fonts for the uniform display of fonts, which are provided by Google. The Google Fonts are installed locally, and no connection is made to Google’s servers.

Further information about Google Fonts can be found at:
👉 https://developers.google.com/fonts/faq
👉 Google Privacy Policy

Here is the English translation of your provided German text regarding Ninja Firewall:

Ninja Firewall

We have integrated Ninja Firewall on this website. The provider is NinTechNet Limited, Unit 1603, 16th Floor, The L. Plaza 367 – 375 Queen’s Road Central, Sheung Wan, Hong Kong (hereinafter referred to as Ninja Firewall).

Ninja Firewall serves to protect our website from unwanted access or malicious cyberattacks. For this purpose, Ninja Firewall collects the IP address, request, referrer, and time of page access. Ninja Firewall is integrated on our own servers and does not transmit any personal data to the provider of the tool or to any other third parties.

We have activated IP anonymization in Ninja Firewall, so the tool only collects IP addresses in a shortened form.

The use of Ninja Firewall is based on Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in the most effective protection possible of its website against cyberattacks.

Here is the English translation of the section titled “6. eCommerce and Payment Providers” from your German text:

6. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the initiation, content design, and modification of our contractual relationships. We collect, process, and use personal data concerning the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill them for it. The legal basis for this is Art. 6 (1)(b) GDPR.

The customer data collected will be deleted after the completion of the order or termination of the business relationship and after any applicable statutory retention periods have expired. Statutory retention obligations remain unaffected.

Data Transfer upon Contract Conclusion for Online Shops, Retailers, and Shipping

When you order goods from us, we pass on your personal data to the transport company tasked with delivery and to the payment service provider responsible for processing the payment. Only the data necessary for the respective service provider to perform their duties will be disclosed. The legal basis for this is Art. 6 (1)(b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
If you have given your consent pursuant to Art. 6 (1)(a) GDPR, we will transmit your email address to the transport company so that it can inform you via email about the shipping status of your order; you may revoke this consent at any time.

Credit Checks

If you select payment by invoice or any other payment method where we provide goods or services in advance, we may conduct a credit check (scoring). For this purpose, we transmit the data you have entered (e.g., name, address, age, or bank details) to a credit agency. Based on this data, the probability of a payment default is calculated. If there is a high risk of default, we may refuse the relevant payment method.

The credit check is based on the necessity of fulfilling the contract (Art. 6 (1)(b) GDPR) as well as our legitimate interest in avoiding payment defaults (Art. 6 (1)(f) GDPR). If consent has been obtained, the credit check is carried out on the basis of that consent (Art. 6 (1)(a) GDPR); this consent can be revoked at any time.

Here is the English translation of your section titled “Payment Services”:

Payment Services

We integrate payment services provided by third-party companies on our website. When you make a purchase with us, your payment data (e.g. name, payment amount, account information, credit card number) is processed by the payment service provider for the purpose of handling the payment transaction. For these transactions, the respective contractual and data protection provisions of the providers apply.

The use of payment service providers is based on Art. 6 (1)(b) GDPR (contract processing) as well as on our legitimate interest in ensuring a smooth, convenient, and secure payment process (Art. 6 (1)(f) GDPR). Where consent is requested for specific actions, the legal basis for the processing is Art. 6 (1)(a) GDPR; consent can be revoked at any time for the future.

We use the following payment services/payment service providers on this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A.,
22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

Data transfers to the USA are based on the standard contractual clauses of the EU Commission.
Details are available here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full

For more information, see PayPal’s Privacy Policy:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Apple Pay

The provider of this payment service is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA.
Apple’s privacy policy can be found at: https://www.apple.com/legal/privacy/de-ww/

Google Pay

The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google’s privacy policy is available here: https://policies.google.com/privacy

Stripe

The provider for customers within the EU is Stripe Payments Europe, Ltd.,
1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).

Data transfers to the USA are based on the EU Commission’s standard contractual clauses.
Details can be found at:
https://stripe.com/de/privacy
https://stripe.com/de/guides/general-data-protection-regulation

Further information is available in Stripe’s privacy policy at:
https://stripe.com/de/privacy

Here is the English translation of the extended section on payment services:

Klarna

The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”).
Klarna offers various payment options (e.g. installment payments). If you choose to pay via Klarna (Klarna Checkout solution), Klarna will collect various personal data from you. Klarna uses cookies to optimize the use of the Klarna Checkout solution. Details on the use of Klarna cookies can be found at:
https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf

More information is available in Klarna’s privacy policy:
https://www.klarna.com/de/datenschutz/

Paydirekt

The provider of this payment service is Paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany (hereinafter “Paydirekt”).
If you choose to pay via Paydirekt, Paydirekt collects various transaction data and forwards it to the bank where you are registered with Paydirekt. In addition to the data required for payment, Paydirekt may also collect other data during the transaction, such as your delivery address or specific items in your shopping cart.
Paydirekt then authenticates the transaction using the authentication procedure stored with your bank. The payment amount is then transferred from your account to ours. Neither we nor third parties have access to your account information.

Details can be found in Paydirekt’s terms and privacy policy:
https://www.paydirekt.de/agb/index.html

Sofortüberweisung (Immediate Transfer)

The provider of this service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter “Sofort GmbH”).
With the “Sofortüberweisung” process, we receive real-time payment confirmation from Sofort GmbH, allowing us to fulfill our obligations immediately.
If you choose this payment method, you transmit your PIN and a valid TAN to Sofort GmbH, who then logs into your online banking account. Sofort GmbH automatically checks your account balance and uses the TAN to carry out the transfer to us. Then, we receive a transaction confirmation.

In addition, your transaction history, overdraft limits, and the existence of other accounts and their balances are checked automatically. Alongside the PIN and TAN, payment data and personal data (e.g. name, address, phone number, email, IP address) are transmitted to Sofort GmbH. This is necessary to confirm your identity and prevent fraud.

Details:
https://www.klarna.com/sofort/

Amazon Pay

The provider is Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855 Luxembourg.

Details on how your data is handled can be found in the Amazon Pay Privacy Policy:
https://pay.amazon.de/help/201212490?ld=APDELPADirect

American Express

The provider is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter “American Express”).

American Express may transmit data to its parent company in the USA. This data transfer is based on Binding Corporate Rules.
Details:
https://www.americanexpress.com/en-cz/company/legal/privacy-centre/binding-corporate-rules/

More information:
https://www.americanexpress.com/de-de/firma/legal/datenschutz-center/online-datenschutzerklarung/

Mastercard

The provider is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter “Mastercard”).

Mastercard may transmit data to its parent company in the USA. This is based on Mastercard’s Binding Corporate Rules.
Details:
https://www.mastercard.de/de-de/datenschutz.html
https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf

VISA

The provider is Visa Europe Services Inc., Branch Office London, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter “VISA”).

The United Kingdom is considered a data protection-safe third country, which means it offers a level of data protection equivalent to that of the European Union.

VISA may transfer data to its parent company in the USA. This is based on the EU Commission’s Standard Contractual Clauses.
Details:
https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html

More information:
https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html